FAQ
Questions, answered clearly
Essential information about the device, routine, shipping, warranty and 180-day trial.
Product and use
Is the Laser Cap 272 FDA approved?+
The correct regulatory term is FDA cleared. The device is cleared under 510(k) K253231 for the indication described in its official labeling.
How frequently should I use it?+
Three times per week on non-consecutive days: 15 minutes in continuous mode or 30 minutes in pulse mode.
Can both men and women use it?+
Yes, within the specific male and female androgenetic alopecia classifications and skin phototypes included in the FDA-cleared indication.
What comes in the box?+
One Laser Cap 272, one controller, one official user manual, one adapter and one power cable.
How long does delivery take?+
Orders are generally shipped by UPS, with delivery estimated at approximately 10 days. Timing is an estimate and may vary.
What happens if there is a quality problem?+
Contact Hairinov with a clear video showing the issue. Confirmed manufacturing quality issues are handled under the one-year warranty.
How does the 180-day trial work?+
Eligible returns must follow Hairinov's published 180-day trial terms and return authorization process.
Last updated: September 2026.