WARRANTY

One-year manufacturer coverage

Learn what is covered and what to do if your device develops a confirmed quality issue.

Manufacturer warranty

The Laser Cap 272 includes a one-year warranty covering confirmed product quality issues.

How to make a claim

Contact Hairinov with your order number and a clear video explaining and showing the issue. The manufacturer’s quality-control team will assess the claim.

Approved claims

When a manufacturing quality issue is confirmed, a replacement device will be arranged in accordance with the warranty process.

What is not covered

Damage or failure caused by misuse, improper handling, unauthorized modification, water exposure, accidents or use contrary to the manual is not covered.

The manufacturer warranty is separate from Hairinov's 180-day trial.

Last updated: September 2026.